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Policy
Last updated: June 2026
Quick Summary
Day Return Window
From the date of delivery
Free Returns
We bear the return shipping
Full Refund
To original payment method
We accept returns within 7 days of delivery for the following reasons:
We do not accept returns for:
All you need to do is notify us — we handle the rest!
Return shipping is on us. No need to arrange or pay for anything.
Notify us within 7 days of receiving your product
We review your request
We pick up the product from you
Refund processed
We bear the return shipping cost — always.
Once your return is approved, we arrange a free reverse pickup from your doorstep. You don't need to ship anything yourself or pay any return charges.
If you receive a damaged or defective product:
For damaged/defective items we offer:
Important: Must be reported within 7 days of delivery.
Exchanges are available for size or color variants, subject to stock availability.
Total cost to you: Nothing — exchanges are completely free.
Note: If the requested item is out of stock, you can choose to wait for restock, get a full refund, or exchange for a different item of equal value.
| When | Charge |
|---|---|
| Before dispatch | Free — full refund |
| After dispatch | Follow our easy return process |
To cancel, contact us via email or WhatsApp. We process cancellations quickly. Refund in 3-5 business days.
After we receive your return:
Total timeline: 7-12 business days from when we receive your return.
Refund method: Original payment method only (UPI, card, or net banking).
Always notify us first via email or WhatsApp before returning — this ensures a smooth process.
Still have questions?
We're a small business and we genuinely care about your satisfaction.