Privacy Policy

The Dehleez Studio is a home essentials brand selling handcrafted textiles — including cushion covers, bedsheets, towels, mats, and more — directly to customers across India. We operate at dehleezstudio.in and process orders primarily through WhatsApp.

This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

When you place an order or contact us, we collect:

• Name — to address your order and communications
• Phone number — for order confirmation and delivery coordination over WhatsApp
• Delivery address — including street, city, and PIN code, to ship your order
• Payment reference — UPI transaction ID for payment verification (we do not store card details)

We do not collect sensitive personal data such as passwords, financial account details, or government ID numbers.

Your information is used solely to:

• Process and fulfil your order
• Coordinate delivery and resolve any shipping issues
• Send order confirmations and updates over WhatsApp
• Handle returns, exchanges, or refund requests
• Respond to your queries or complaints

We do not use your information for unsolicited marketing without your consent.

We do not sell, rent, or trade your personal information to any third party. Your data may only be shared with:

• Delivery partners — only your name, address, and phone number, as required to deliver your order
• Legal authorities — if required by law or a court order

Order and customer information is stored securely on our servers. We retain order records for a minimum of 3 years as required for business and tax compliance under Indian law. You may request deletion of your personal data by contacting us, subject to legal retention requirements.

Our website uses minimal cookies solely to maintain your shopping cart session. We do not use tracking cookies or third-party advertising cookies. No personal data is stored in cookies.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention obligations)
• Withdraw consent for any marketing communications

To exercise any of these rights, please contact us at hello@dehleezstudio.in or via WhatsApp.

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website. Continued use of our services after such changes constitutes acceptance of the updated policy.

For any privacy-related questions or concerns:

• Email: hello@dehleezstudio.in
• WhatsApp: +91 99999 99999